Thank you for shopping with Biswas Rubber & Allied Product Pvt. Ltd. We are committed to delivering your orders safely and on time.
1. Order Processing Time
- All orders are processed within 1–3 business days after payment confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- If we are experiencing a high volume of orders, processing may be slightly delayed. You will be notified in such cases.
2. Shipping Time
- Estimated Delivery Time: 8–10 business days from the date of dispatch.
- Delivery times may vary depending on your location, courier service availability, and unforeseen circumstances.
3. Shipping Charges
- Shipping charges (if applicable) will be calculated and displayed at checkout.
- Any promotional free shipping offers will be clearly mentioned on the website.
4. Order Tracking
- Once your order has been shipped, you will receive a confirmation message/email with tracking details (if available).
- You can use the tracking number to monitor your shipment status.
5. Delivery Delays
While we strive to deliver within the estimated timeframe, delays may occur due to:
- Weather conditions
- Courier service disruptions
- Remote location delivery constraints
- Government restrictions or public holidays
Biswas Rubber & Allied Product Pvt. Ltd. is not liable for delays caused by third-party courier services.
6. Incorrect Shipping Information
Please ensure that your shipping address and contact details are correct at the time of placing the order.
Biswas Rubber & Allied Product Pvt. Ltd. will not be responsible for orders delivered to incorrect addresses provided by customers.
7. Damaged or Lost Packages
If your order arrives damaged or you believe it is lost in transit:
- Please contact us within 48 hours of delivery.
- Provide your order number and supporting photos (if applicable).
We will investigate the issue and assist you accordingly.
8. Contact Us
If you have any questions regarding shipping, please contact us at: